hock
Harlan,

I rolled back to PB 4083 Pro but again find PB continues to malfunction terribly, PB just flakes out often after just 15 thought activations.And this while I am working on compiling a complex report ... I have posted my malfunctioning Brain by email, and I hope that the amazing support provided by you and the DevTeam will come to my rescue ...

Initially when starting PB all seems fine, but after a short while the problems start with PB failing to center a thought (as per preferences setting) and some thoughts simply do not activate when clicked.  PB fails to behave as expected when set to normal display, with the clicked thought not centering on the plex but the spinning wheel appearing behind an activated thought elsewhere. Then many thoughts also no longer disply notes when hovering over them. I notice that the output log records all kinds of java exceptions.

Sometimes even displaying movement of the mouse cursor across the plex hangs and redrawing mouse cursor position jutters with PB unable to follow and display the mouse trail.

Sometimes when in non-response error mode even the history bar displays in middle of plex (after minimizing or maximizing plex) and sometimes even history bar items disappear altogether, and changing views does not work ... problems and malfunction .

Terrible, restarting PB brings back functionality but only for a short while and then PB goes back again into defective mode which is often after just 15 thought activations (thoughts not activating on click normally being the first noticed defect symptom)....I have noticed that some thoughts

The output log gives these kind of exceptions (the following is just a small reprint of the far longer .log file):

java.lang.reflect.InvocationTargetException
    at java.awt.EventQueue.invokeAndWait(Unknown Source)
    at javax.swing.SwingUtilities.invokeAndWait(Unknown Source)
    at com.thebrain.bfc.e.b.for(EventThread.java:176)
    at com.thebrain.bfc.e.b.run(EventThread.java:101)
Caused by: java.lang.NullPointerException
....

java.lang.reflect.InvocationTargetException
    at java.awt.EventQueue.invokeAndWait(Unknown Source)
    at javax.swing.SwingUtilities.invokeAndWait(Unknown Source)
    at com.thebrain.bfc.e.b.for(EventThread.java:176)
    at com.thebrain.bfc.e.b.run(EventThread.java:101)
Caused by: java.lang.NullPointerException
.....
java.lang.NullPointerException
    at com.thebrain.personal.view.PhoenixThoughtRepProperties.if(PhoenixThoughtRepProperties.java:335)
    at com.thebrain.personal.view.PhoenixThoughtRepProperties.int(PhoenixThoughtRepProperties.java:320)
    at com.thebrain.bfc.a.n.a(ThoughtRep.java:662)
    at com.thebrain.bfc.a.n.a(ThoughtRep.java:622)
    at com.thebrain.bfc.a.d.d.a(PastThoughtListManager.java:803)
    at com.thebrain.bfc.a.d.byte(BrainPanel.java:1043)
    at com.thebrain.bfc.a.d.a(BrainPanel.java:568)
    at com.thebrain.bfc.a.d.paintComponent(BrainPanel.java:459)
    at javax.swing.JComponent.paint(Unknown Source)
    at javax.swing.JComponent.paintChildren(Unknown Source)
    at javax.swing.JComponent.paint(Unknown Source)
    at javax.swing.JComponent.paintChildren(Unknown Source)
    at javax.swing.JSplitPane.paintChildren(Unknown Source)
    at javax.swing.JComponent.paint(Unknown Source)
    at javax.swing.JComponent.paintChildren(Unknown Source)
    at javax.swing.JComponent.paint(Unknown Source)
    at javax.swing.JComponent.paintChildren(Unknown Source)
    at javax.swing.JComponent.paint(Unknown Source)
    at javax.swing.JComponent.paintChildren(Unknown Source)
    at javax.swing.JComponent.paint(Unknown Source)
    at javax.swing.JComponent.paintChildren(Unknown Source)
    at javax.swing.JComponent.paint(Unknown Source)
    at javax.swing.JLayeredPane.paint(Unknown Source)
    at javax.swing.JComponent.paintChildren(Unknown Source)
    at javax.swing.JComponent.paint(Unknown Source)
    at javax.swing.JComponent.paintToOffscreen(Unknown Source)
    at javax.swing.RepaintManager$PaintManager.paintDoubleBuffered(Unknown Source)
    at javax.swing.RepaintManager$PaintManager.paint(Unknown Source)
    at javax.swing.BufferStrategyPaintManager.paint(Unknown Source)
    at javax.swing.RepaintManager.paint(Unknown Source)
    at javax.swing.JComponent._paintImmediately(Unknown Source)
    at javax.swing.JComponent.paintImmediately(Unknown Source)
    at com.thebrain.bfc.a.d.by(BrainPanel.java:1131)
    at com.thebrain.bfc.a.d.actionPerformed(BrainPanel.java:1801)
    at javax.swing.Timer.fireActionPerformed(Unknown Source)
    at javax.swing.Timer$DoPostEvent.run(Unknown Source)
    at java.awt.event.InvocationEvent.dispatch(Unknown Source)
    at java.awt.EventQueue.dispatchEvent(Unknown Source)
    at com.thebrain.personal.f.k.dispatchEvent(TextContextMenuEventQueue.java:15)
    at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
    at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.run(Unknown Source)

Eugen
Java 1.60_2, Win 2Kall updates, 1 Gig ram
hock/london

Win7pro, PB 7.0.4.5, J - 1.7.0
Quote
Harlan
Eugen,

It looks like something is going wrong with the icons and causing this. We'll contact you directly via email to resolve this. Thanks.

Regards,
-Harlan
Quote
hock
4088 has fixed the problems!!!!

I really would also like to express publicly once again how much I value and appreciate the superb support you at TheBrain have consistently given throughout the time I have been using TheBrain.

I know there are few companies that you can contact on Monday mornings and have your problems solved by midday. Thank you, thank you for all not only for a great product which is getting better by the week, but also for all your hard work and for  being there  to help when support is needed to help one climb out of a big black hole ...

Eugen Hockenjos


Harlan wrote:
Eugen,

It looks like something is going wrong with the icons and causing this. We'll contact you directly via email to resolve this. Thanks.

hock/london

Win7pro, PB 7.0.4.5, J - 1.7.0
Quote

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