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joness

Registered: Sept 17, 2009
Posts: 37
Reply with quote #1 
I have a HTC phone and have no problems surfing the web. I can go to the Webrain main page and login. I see my list of brains just like on my desktop computer. But, when I select any of my brains it looks like it opens but I just see a plain white screen. Is this correct? Is there a setting I need to make?

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Stephen J
pthompson

Moderator
Registered: Nov 07, 2011
Posts: 789
Reply with quote #2 
joness,

Are you using the default Browser or a 3rd party app?

Regards,

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Patrick
joness

Registered: Sept 17, 2009
Posts: 37
Reply with quote #3 
Patrick,

I am using Firefox. The same as I use on my desktop.



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Stephen J
pthompson

Moderator
Registered: Nov 07, 2011
Posts: 789
Reply with quote #4 
Stephen,

Do you have the same issues if you use the default android browser?

Regards,

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Patrick
joness

Registered: Sept 17, 2009
Posts: 37
Reply with quote #5 
Patrick,

Thank you for the reply. I tried the default browser and it worked OK.

I can use that for the times I want to access my brain on the go.



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Stephen J
Parkerman

Registered: Aug 11, 2010
Posts: 44
Reply with quote #6 
I suggest trying out Dolphin browser HD too which is free and very popular on android smartphones. In its settings there is a wizard with a desktop mode you can toggle on which allows you to edit notes and add attachments and weblinks if you subscribe to the full webbrain service or during the 30 day trial. After editing notes switch back to mobile mode as desktop mode is difficult to navigate in.

There are rumours of an Android TheBrain app being worked on so personally looking forward to its release as the split screen and right mouse clicking (usually via touching screen for a few seconds) are inconsistent and problematic on all mobile browsers.
NorthFarm

Registered: May 14, 2008
Posts: 597
Reply with quote #7 
No matter which browser I use on my Android Tab I only get the plain white page when I open one of my Brains. I tried to make a new brain with no alterations except for creating a few thoughts, but that doesn't work either.

Any news from TheBrain on what to do here?

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Hans Henrik Nørregaard
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TB 7.0.4.5 32-bit RC Pro Combo
Windows 7 Ultimate 64-bit / Windows 7 Enterprise 64-bit
Java 1.7.0_17
pthompson

Moderator
Registered: Nov 07, 2011
Posts: 789
Reply with quote #8 
Hans,

As far as I know, our Web Service should work on any Android default browser. I've just tested this using the ICS default browser and Google Chrome on an Android device, without any issues. In the default browser, make sure you are allowing it to accept cookies.

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Patrick
joness

Registered: Sept 17, 2009
Posts: 37
Reply with quote #9 
Patrick,

I now have a Samsung 10.1 Note with android and I have tried 3 different browsers and only get the white screen whenever I open a brain. I have checked for allowing cookies.

It is frustrating because one of the reasons I got the Samsung is to access my brain.

Am I the only one, has there been a solution or a setting that I have missed.

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Stephen J
pthompson

Moderator
Registered: Nov 07, 2011
Posts: 789
Reply with quote #10 

Please try enabling your browser for desktop viewing. Most browsers will allow you to do this in the application settings.


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Patrick
joness

Registered: Sept 17, 2009
Posts: 37
Reply with quote #11 
Patrick,

Thank you for your reply. That worked.

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Stephen J
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