Hbrooks2

I have issue on two different Macs. TheBrain 8.0.2.0 and Yosemite 10.5.5.
Suggestions?
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pthompson
Please make sure that you have approved TheBrain for access to these apps when prompted and be sure that TheBrain is listed under System Preferences > Privacy. If you are still having trouble, please email support@thebrain.com with as much information as possible so we can look into this further.
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Hbrooks2
I ran scripts to manually unregister Brain as you suggested, and gave permission as each prompt came up during TheBrain search for Reminders, Calendar and once in a while Contacts. I now get prompted several times during a search to allow access to search Calendar, Reminders, and Contacts.   Same search does not find same results,  some emails show up the first time looking for a name, but the name is not found in contacts where it is and then next time not find anything.   The same is going on with searching inside say a Word document whether the document is inside The Brain and or file is shortcut linked to theBrain.  I also tried Utility Index.  I did uninstall and reinstall TheBrain.  I was on Yosemite and have now upgraded to El Capitan. Similar results.  I have tried manually resetting Privacy setting in System Preferences.

This is version 8.0.2.0 TheBrain and tested on two different MacBook Air laptop and a Mac Mini.

Not sure what next steps would be.


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pthompson
Yes, it appears this is an El Capitan only issue and has been reported as a bug. Our engineers will work on a fix as quickly as possible.
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Hbrooks2
Actually I downgraded to TheBrain version 7 for Mac and advanced search works again to find information in Word & pdf documents & mail....

So this looks like a search & indexing issue in last version 8 and 8.0.2.1.  When I open a brain with v7, it detects and give info window saying index is not complete. Click OK to index and I can search for attachment content... again.

Any news on fixes to be able to file, contacts, calendar & mail index search?

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Hbrooks2
I went back trying a couple of old V8 releases using El Capitan and found  Version 8.0.1.6 Apr 24,2015 will index attachments and also advance search calendar, contacts & mail.  I may have missed a few downloads after that but thought thus might help  debugging this issue.

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