khalilgdoura
Hello, 

While TheBrain is more practical on larger screens, I have encountered some concern on my 27" monitor : the search results list does not display, I have to narrow the window horizontally  so that I can see the matches list. 

I am running the version 9.0.236.0 - Pro License - on Windows 10. 

Thanks for confirming and for your consideration, 
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mcaton
Khalil,

Could you include a screenshot of what you are seeing?  Also, what is your screen resolution?

Thank you,
Matt
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khalilgdoura
Sure, my screen resolution is at 1920 x 1080, 

In the snapshot beyond, my window is maximized, you can see that I search for an existing word from the displayed part of my brain, no results listed, neither instantly nor after several seconds, so it is not a RAM issue. 

If I reduce the width of the window to 2/3 or less, the results are shown. 

I am looking forward for your explanations, 
Thanks


Screenshot 2018-01-24 13.39.57.png 
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khalilgdoura
Hello, 

ANY reply please ?! I have been waiting 24 days for explanations. 
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khalilgdoura
26 days* 
Please if you can not fix this issue, you can just tell us, we will appreciate your responsiveness more than such silence. 
Thanks for your understanding.
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khalilgdoura
26 days* 
Please if you can not fix this issue, you can just tell us, we will appreciate your responsiveness more than such silence. 
Thanks for your understanding.
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mcaton
Khalil,

Sorry for the delay. As you may notice, we tend to spend a lot of time in TheBrain 9 Beta Desktop area, but you can always reach us at support@thebrain.com for more immediate results (I noticed your message there today)

I'm still trying to replicate this issue.  On my large monitor (2560 x 1440) I'm not seeing any issue.  Same while running 1920 x 1080.  I'm trying different scaling variables as well.

I've documented this scenario for further review and we'll continue testing.

Thank you,
Matt
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