[Key Capability] Make content a core item in TB, not just attachments of thoughts
In regards to how information is stored and classified in TB, there should be a significant evolution. Thoughts are a key component of TB but "Content" - imported documents - should be at the core of the product. Content is more important than Thoughts!
While a thought can hold one important message - described by its name or maybe its notes - a single document (PDF file for example) can hold thousands of thoughts. Could be a full book, for example. Yes, a thought can have dozens of attachments, but what information does that expose to the user? Not much - we will only know that on a specific document attached to the thought (that could be 500 pages long) there is something related to the thought... I rather use my yellow post-it tag from 3M to mark the book's page!
KWs should be able to explore TB the other way around - with content at the center. TB should allow content directly on the plex, not just attached to thoughts. This could be a photo, a PDF, PowerPoint presentation, video, Web page. The visual representation should be a thumbnail of the content that would open the full content if double clicked, for example. Also, it should be possible to have thoughts connected to sections of imported content. For example, we should be able to select a paragraph of a PDF file or a note added to the PDF, and link that to a thought (let's call this Embedded Thought). The paragraph, not the document, would connect to the embedded thought.
A single document could link to (or generate the creation of) dozens of embedded thoughts. These would work as Citations and are a very important reason why KWs bother to collect and store documents. This missing feature is a MAJOR gap in TB. KWs need to be able to reference small sections of a document through links to thoughts. Otherwise, storing a document in TB is almost as good as storing it on a Windows/Mac folder - does not add much value. Also requires additional effort to document where the right information is and how to get to it.
The link between the document and the embedded thoughts should have a different visual representation on the plex, to differentiate from a link between thoughts.
[end Key Capability] Make content a core item in TB, not just attachments of thoughts