Really great tool. I have been thinking about purchasing it for months. But most likely I won't.
There is no one big reason of that though. But a couple of things joined together driving me to the negative decision.
1. Pricing model. I understand great and premium things should cost much. But:
1.1 there is nothing in between of FREE version and Very Expensive Pro. Just huge gap. FREE version is useless for me, but Pro is too expensive, since I'm not going to use 50% of the features (I think nobody uses all features, but some subsets).
1.2 only annual subscriptions are available. I'd think about to pay small amounts monthly. But not ready to spend $180 and risk to meet a stopper-issue that would block me (for instance annoying crashes). The Brain is a great thing, but far not as stable as, for instance Adobe Photoshop (for which I pay ten bucks a month, and I know for sure it will never crash). It'd probably take "it's beta" and pay for a month, then - for the second, and then stop if see no progress. But I do not have such option.
2. The Brain is not stable. Period.
2.1 It does crash a lot. Wanna paste image from clipboard as a thought icon? Get a crash instead (I reported that crash, sent logs months ago, but it still crashes when pasting image).
2.2 It gets crazy on my MS Surface Book, when connected multiple displays:
2.2.1 poorly handles events when it moves from the main screen (resolution 3000x2000, with 200% scale) to a secondary screen (1290x1200, scale is 100%). After such move you cannot even add a new though: the dialog is displayed somewhere I cannot see)
2.2.2 when 2 external monitors connected to my surface, TheBrain cannot "Capture Image" from screen#3. Weird. Exactly the same display #3 is ok for capturing images from.
3. Lack of modern features.
3.1 poor integration with one-note:
3.1.1 Drag-and-drop a page from one-note? No! Just copy-paste link
3.1.2 Open a OneNote page from TheBrain? Yes, but it goes to WebVersion of OneNote
3.2 Hand-writing notes? No. Hand-writing/voice recognition/digitizing? No. Search in hand-written or voice recorded notes? no. Crucial things to be single-solution for knowledge. And for such a price I'd expect this to be a single tool where I store/track/map my knowledge items.
I understand that stability (items##2) requires some time. The features I would expect (##3) too. I understand that and would accept some limitations (such as using TheBrain only on the primary screen of my Surface, manually search OneNote pages in Desktop version of OneNote (where I have tons of hand-written and voice-recorded "thoughts", no image pasting).
But what I see - even crashes are not getting fixed within reasonable time (#2.1). TheBrain9 has been being available for many months, but the QA team does not test it on multi-display systems with different scales). You might say "it's beta". But reported crashes may not live so long, even if it's beta. And too expensive for poor quality.
From one side:
- great futuristic tool!!!
- Premium price
- long-term stability from the clients is requested (only annual subscription)
From the other side:
- no premium quality
- lack of premium features.