PDF.js v1.4.20 (build: b15f335)
Message: bad XRef entry

is the msg I get. This is a PDF vers. 1.3 (Acrobat 4x). No security. Opens just fine in Nitro Pro.
-- The Cap'n
Surface Pro 4, Windows 10
Dell XPS 15 laptop, Windows 10
Samsung 7Edge
You should probably email the .pdf to support if possible so they can recreate.
macOS 10.13
TheBrain 9.0.250
Hi Gil,

If you have not already sent the PDF, please email it and a description of the issue to and we will test it. 

Cheers, Sean

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