pshanks

[V9.0.144.0-Windows]

I seem to be getting a few System.OutOfMemoryException under Windows and every couple of days and The Brain just crashes. All it has been doing is just sitting in the background. I might access it every once and awhile, but it just seems to crash in the background. I watched this a bit more and see if I can find a sequence.

I've got like 265 ErrorReports and this is not normal!

I've attached the ErrorReports and Archive directories zipped up if you want to take a peek.

zip z_Reported-2017-01-05.zip     

Thanks,
~ Pat

Windows 10 (V1703), Windows 7 SP1, OS X V10.12.6
TheBrain Beta 9.0.219.0, iOS V9.0.3.2, TheBrain 8.0.2.2
Using The Brain since V3 (1999)

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mcaton
Pat,

Thank you for reporting this.  I 'think' we've seen this one other time when there was some "bad clipboard data"  Does that ring any bells?  I'll add your log archive to the existing ticket for further review.

Thank you,
Matt
Quote
pshanks

[V9.0.144.0 - Windows]

A couple of days later and got another 11 new ErrorReports.

I don't believe that there is any data on the clipboard.

This usually happen when I go to use the computer first thing in the morning and The Brain has crashed after it just sitting in the background.

I usually only get one Hard crash where I have to restart The Brain, but many ErrorReports.

zip z-Reported-2017-01-07.zip     

Windows 10 (V1703), Windows 7 SP1, OS X V10.12.6
TheBrain Beta 9.0.219.0, iOS V9.0.3.2, TheBrain 8.0.2.2
Using The Brain since V3 (1999)

Quote
pshanks

2 days later and I've got 105 new ErrorReports

Nothing on the clipboard, The Brain did a hard crash this morning and I need to kill and restart it.

zip z-Reported-2017-01-09.zip     

Windows 10 (V1703), Windows 7 SP1, OS X V10.12.6
TheBrain Beta 9.0.219.0, iOS V9.0.3.2, TheBrain 8.0.2.2
Using The Brain since V3 (1999)

Quote
mcaton
Pat,

Thanks for the additional log files.  I'll update our ticket.

Thank you,
Matt
Quote
pshanks

[V9.0.147.0]

I'm still getting OutOfMemoeryExceptions using the latest build.

Again is I usually leave The Brain idle over night and try to use it in the morning and it's locked up.
I need to kill and restart The Brain to continue.

2017-01-27_12-31-44.jpg 

 

Windows 10 (V1703), Windows 7 SP1, OS X V10.12.6
TheBrain Beta 9.0.219.0, iOS V9.0.3.2, TheBrain 8.0.2.2
Using The Brain since V3 (1999)

Quote
mcaton
Thank you Pat - this ticket is still open and under investigation.  I'll make sure it's updated with this latest log set.

Matt
Quote
pshanks

[V9.0.157.0 - Windows 7]

I'm still seeing OutOfMemoeryExceptions using the latest build.

11 ErrorReports today

See this post as reference I'm seeing the same challenges as it states.

=> http://forums.thebrain.com/post/thebrain-9-0-153-quotthebrain-has-stopped-workingquot-3358-8422736

Windows 10 (V1703), Windows 7 SP1, OS X V10.12.6
TheBrain Beta 9.0.219.0, iOS V9.0.3.2, TheBrain 8.0.2.2
Using The Brain since V3 (1999)

Quote
mcaton
Thanks for reporting Pat.  #3358 is still open and under review as well.

Thanks,
Matt
Quote
pshanks

[V9.0.158.0 - Windows 10]

I'm still seeing OutOfMemoeryExceptions, but not as much as moving from Windows 7 to Windows 10

It still seems to happen more if TheBrain is left to idle over night.
This is from March 21, I had the logs but forget to report it.

Windows 10 (V1703), Windows 7 SP1, OS X V10.12.6
TheBrain Beta 9.0.219.0, iOS V9.0.3.2, TheBrain 8.0.2.2
Using The Brain since V3 (1999)

Quote
mcaton
Thank you Pat.  I've referenced the recent log files for the documentation on this issue.

Matt
Quote
pshanks
[V9.0.158.0 - Windows 10]

Additional Logs for the 24th


Windows 10 (V1703), Windows 7 SP1, OS X V10.12.6
TheBrain Beta 9.0.219.0, iOS V9.0.3.2, TheBrain 8.0.2.2
Using The Brain since V3 (1999)

Quote
pshanks
[V9.0.163.0 - Windows 10]

Additional Logs for 2017/04/01

zip 2017-04-01-Log&Error_Reports.zip     

Windows 10 (V1703), Windows 7 SP1, OS X V10.12.6
TheBrain Beta 9.0.219.0, iOS V9.0.3.2, TheBrain 8.0.2.2
Using The Brain since V3 (1999)

Quote
pshanks
[V9.0.163.0 - Windows 10]

Here are an additional 122 Error Reports & log file.

zip 2017-04-03-Log&error_Reports.zip     

Windows 10 (V1703), Windows 7 SP1, OS X V10.12.6
TheBrain Beta 9.0.219.0, iOS V9.0.3.2, TheBrain 8.0.2.2
Using The Brain since V3 (1999)

Quote
mcaton
Thank you Pat.  WIN-2989 is still open.  New logs have been recorded and will be reviewed.

Matt
Quote

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