gery51
I work with Mac-mini. Os

The Brain syncing function hangs by uploading....

The option in the menubar is greyed out.

Regards,
Gerard Click image for larger version - Name: Thebrain_sync_error.png, Views: 64, Size: 51.03 KB
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tomcal123
Same here.  Windows 10.  Uploading....
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jperegrino
Me too. Just upgraded to 10.0.16 and sync isn't working ... although sync wasn't working for me in 10.0.14 🙁

Anyway, the log file says:

2018-10-05 13:19:26.0577 | ERROR | TheBrain.Client.RemoteClient | [222] Errors returned from HTTP RunRequest:
HTTP Response - 500 - InternalServerError

So it sounds like the sync server is borked.
-- Mac Brain user since v1.x 8,678 thoughts and counting!
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gery51
Seems to be resolved

Thanks for the prompt response !

Gerard
 
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DrBop
On Mac 10.13.6 : "Processing data remotely..." Progress spinner gets to about 10 o'clock and spins perpetually.
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mcaton
We've had a few sync delays recently in v10.  We're working on a permanent fix. If a sync is urgent, you can still open your same Brain database in v9 and sync.  

Thank you,
Matt
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Harlan
We made some changes to the sync system that we think should resolve the recent issues syncing from v10. Thanks for all the feedback and patience with the v10 beta process.
Regards,
-Harlan
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korm
Harlan wrote:
We made some changes to the sync system that we think should resolve the recent issues syncing from v10. Thanks for all the feedback and patience with the v10 beta process.

Not completely fixed it seems.

The process goes: open a brain in v10.0.16.0.   v10 begins sync then hangs about 80% of the way through -- impression based on the icon next to "processing data remotely".   About 3 minutes into this hang, TheBrain v10 announces "Sync Failed".   Click the "Sync" icon.   The brain now syncs rapidly and correctly without failure.

So, manual sync works, but you cannot get there until you wait (a long time) for automatic sync to fail.

As much as I like v10, I've deleted the betas for now since I don't want it damaging my production brain files.
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billpetro
I too am having sync problems on Mac, Mojave, TB 10.0.16.0

Log:
2018-10-09 01:00:34.6562 | INFO | TheBrain.Client.Sync.ClientSyncOrchestrator | [361] SyncId: 96da6e64-9dc9-4998-a417-60309e64384c, BrainId: e8ed2753-aac5-5c4c-9b0a-c8c0832ef75a, Message: STATUS » Pending
2018-10-09 01:01:07.9747 | INFO | TheBrain.Client.Sync.ClientSyncOrchestrator | [321] SyncId: 23535208-e9d2-4dba-bca0-43d37196c22e, BrainId: 67aa8084-20c4-45a1-b90b-79add042913d, Message: Additional sync request ignored. Sync already running.
2018-10-09 01:01:08.0333 | INFO | TheBrain.Client.Sync.ClientSyncOrchestrator | [296] SyncId: 96da6e64-9dc9-4998-a417-60309e64384c, BrainId: e8ed2753-aac5-5c4c-9b0a-c8c0832ef75a, Message: Restarting
2018-10-09 01:01:08.0405 | INFO | TheBrain.Client.Sync.ClientSyncOrchestrator | [361] SyncId: 21e2587c-4d1b-4935-af50-83a426946f77, BrainId: e8ed2753-aac5-5c4c-9b0a-c8c0832ef75a, Message: STATUS » Pending
Bill Petro
billpetro.com/bio
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Harlan
We're still working on issues with v10 sync. When completed it will be smoother than v9. Not quite done yet, but an issue that was pretty widespread was resolved at 7pm PST (a little less than 2 hours ago).
Regards,
-Harlan
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jperegrino
not working again this morning.  Log messages are:
2018-10-09 13:17:23.0598 | INFO | TheBrain.Client.Sync.ClientSyncOrchestrator | [296] SyncId: da03478f-35f0-49b3-a7f2-70a98aad2a05, BrainId: bad64189-ef0d-5db3-9f1e-8ccb78acf979, Message: Restarting
2018-10-09 13:17:23.0647 | INFO | TheBrain.Client.Sync.ClientSyncOrchestrator | [361] SyncId: 3b625319-596d-4639-9941-10f0bbdb02f6, BrainId: bad64189-ef0d-5db3-9f1e-8ccb78acf979, Message: STATUS » Pending
2018-10-09 13:17:53.8839 | INFO | TheBrain.Client.Sync.ClientSyncOrchestrator | [321] SyncId: 0cb803ec-e20e-4e1b-ace0-e88473a96ed1, BrainId: 57c8fcaa-7f39-7d0e-6a8c-1be66042d228, Message: Additional sync request ignored. Sync already running.
2018-10-09 13:17:53.9675 | INFO | TheBrain.Client.Sync.ClientSyncOrchestrator | [296] SyncId: 3b625319-596d-4639-9941-10f0bbdb02f6, BrainId: bad64189-ef0d-5db3-9f1e-8ccb78acf979, Message: Restarting
2018-10-09 13:17:53.9742 | INFO | TheBrain.Client.Sync.ClientSyncOrchestrator | [361] SyncId: 49340588-467e-4288-98e9-636f0a6e4fd5, BrainId: bad64189-ef0d-5db3-9f1e-8ccb78acf979, Message: STATUS » Pending
2018-10-09 13:18:24.0566 | INFO | TheBrain.Client.Sync.ClientSyncOrchestrator | [321] SyncId: 0cb803ec-e20e-4e1b-ace0-e88473a96ed1, BrainId: 57c8fcaa-7f39-7d0e-6a8c-1be66042d228, Message: Additional sync request ignored. Sync already running.
2018-10-09 13:18:24.1389 | INFO | TheBrain.Client.Sync.ClientSyncOrchestrator | [296] SyncId: 49340588-467e-4288-98e9-636f0a6e4fd5, BrainId: bad64189-ef0d-5db3-9f1e-8ccb78acf979, Message: Restarting
2018-10-09 13:18:24.1446 | INFO | TheBrain.Client.Sync.ClientSyncOrchestrator | [361] SyncId: 3ab0f8d5-1cfa-4136-a924-6203aed184d9, BrainId: bad64189-ef0d-5db3-9f1e-8ccb78acf979, Message: STATUS » Pending
2018-10-09 13:18:54.2289 | INFO | TheBrain.Client.Sync.ClientSyncOrchestrator | [321] SyncId: 0cb803ec-e20e-4e1b-ace0-e88473a96ed1, BrainId: 57c8fcaa-7f39-7d0e-6a8c-1be66042d228, Message: Additional sync request ignored. Sync already running.
2018-10-09 13:18:54.3143 | INFO | TheBrain.Client.Sync.ClientSyncOrchestrator | [296] SyncId: 3ab0f8d5-1cfa-4136-a924-6203aed184d9, BrainId: bad64189-ef0d-5db3-9f1e-8ccb78acf979, Message: Restarting
2018-10-09 13:18:54.3217 | INFO | TheBrain.Client.Sync.ClientSyncOrchestrator | [361] SyncId: b9fba64b-5418-47a5-9d97-2e2b7a424d19, BrainId: bad64189-ef0d-5db3-9f1e-8ccb78acf979, Message: STATUS » Pending
-- Mac Brain user since v1.x 8,678 thoughts and counting!
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Harlan
10.0.17 is out now and seems to have fixed the sync issues with the 10 beta. Looking good so far... Thanks for your patience.
Regards,
-Harlan
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gery51
Yes Indeed Harlan, it seems even tot sync faster now !

Thanks for the good work !

Gerard
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