ascetic
Why am I have lost my pro licence feature? I have purchased Combo last year,and service expired on May 18,2018
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ascetic
the pro licence and the service is different ,right ?
As your store list says:
https://www.thebrain.com/store/?source=9.1.12.0&os=Windows
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ascetic
[1] 

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ascetic
I have remembered it shows my pro licence never expired while Services expired ,days ago.
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Harlan
Sorry for the confusion. You are correct in that your license never expires. But it is only valid for versions of the software that were released while your services were valid. Since 9.1 is being released now, it does not qualify as a free upgrade for services that expired in May.

If you install 9.0, you will go back to full pro license features. FYI, since the main improvement in 9.1 is better syncing (which you can’t do without services), you aren’t really missing anything by going back. 

If you purchase a combo or pro license without services, your pro license is perpetual for the current version of the software. Upgrades (including a perpetual license to upgrades) are included in the combo, but only for versions of the software that are released during the time you have active services. (This is stated on the store page as: “Free upgrades as long as your subscription is valid”)

Version 9.1 is an upgrade that is free for users who purchased after April 1, 2018 or who have services as of July 1, 2018. 
Regards,
-Harlan
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ascetic
ok,got it. thanks
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