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  • Birthday July 02,1979 (37 years)
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Issue & Request - File Preview
The Preview button not showing during preview is not the issue. It's that I don't see the Preview button when I'm not previewing a file. This only occasionally happens.

I wasn't aware that the Office documents previewed in a different area than the PDF. There also doesn't appear to be a way to resize like the PDFs. I would request that the preview is handled the same as the PDF for continuity in the GUI. Or, at least an 'x' to close the preview as the only method to close it now is to click back in the attachments area.
Issue & Request - File Preview
This is a picture of the misplaced preview. I am using Windows 8.1 - single display at 100% scale.

When I recreate the Preview button missing, I'll post a copy of that as well.


Issue & Request - File Preview
I am unable to preview anything except PDFs. Occasionally, I can see a Word or PPT preview in a small window, but have to click somewhere else in TB to make the window go away. Also, sometimes I don't see the Preview button. I'm wondering if anyone else is seeing this?

Also, a feature request - support internal browser view of MHTML documents.

Capture Thought Icon Captures Wrong Image
I confirmed that changing my display scaling to 100% works - the image is captured correctly (no matter the scaling size of the Chrome browser window). I would request that the capture image be modified so it works regardless of scaling (100% is too small on my laptop screen).
Capture Thought Icon Captures Wrong Image
Hi Patrick,

I am using a single monitor - just the screen on my laptop (HP, 14"). The TB window is maximized as well as the Chrome browser. When I click Capture Icon in TB, then the Chrome window displays (it's maximized). Once I select the area, it switches back to TB with the icon pasted.

I have had this problem in all TB 9 Beta versions.

Capture Thought Icon Captures Wrong Image
After doing a right click, Capture Icon, then using the grid to select the image, the wrong image is captured. It looks like it is capturing the wrong part of the screen.

As an example, I intended to capture the bottom right icon in this area of a Google Images search:


What shows up as the thought icon is:

Screen Capture.png 

It's capturing the top right of what I wanted to capture, plus part of the screen above it.

I'm using Chrome, then doing a Google Image search. I made sure the Zoom was set to 100%.
Better quickview for office docs (#3727, #2480 and #2800)
Preview doesn't work for me except for PDF files. I either get "cannot initialize" error message or it pops up in another part of the screen and I have to navigate to another thought to get it to end the preview.
Note text deletion after crash (#3655)
Hi Harlan,

I uploaded the logfile into Hightail. Your summary is correct. The notes were not deleted ahead of time - I was looking at the text while doing Ctrl-V to paste.

Note text deletion after crash (#3655)
I had an issue with the text of a note being deleted after a TB crash. I had copied a couple of lines from an Outlook message to the clipboard and used Ctrl-V to paste into TB. TB crashed and I selected to restart. When it restarted, the note text was empty.

I do have a backup program (Syncplicity). I do not have the tool syncing the database file (.db) per our previous conversations but it is backing up everything else in the folder. I was able to recover the note text by recovering from the Syncplicity tool.

Who can I send over the output.log file to? I don't want to post here as there might be some customer names I don't want to make public. It does have some details around an unhandled exception.

Reports - Tag / Type Options (#3389 and #3204)
Hi Matt - another option instead of, or in addition to, the scroll bar in the report area:

If I choose a Thought type for example, then the tags options would be limited to only the tags that are also part of that thought type. Some other applications do this, and it is a nice easy feature to navigate. But, for complexity, I would say that the scrollbar for thought and tag types would be much easier to implement and would solve the issues i have with the reports.

Any update on the addition of the features above?
.ignore file for notes.html
I have seen an issue multiple times where the notes.html file is changed to notes.html.ignore after I edit the note and then switch to another thought and back. Any idea what might be causing that?
Deleting Brain Not Complete (#3575)
Thanks, Matt - this worked well! The extra Brain is now gone.
Open a new tab with same visual settings (#3559)
I'd be very happy with just a per-brain setting. I can see that others would want the same across Brains, but I would likely have a different setting per brain.
Deleting Brain Not Complete (#3575)
I had a second brain file and wanted to delete it. I used the hamburger menu to select Delete Local Brain but it didn't complete the removal. Now when I want to open a new tab, I see the second brain showing "Loading Thumbnail".


In the file system, it shows:

B01 - The "Dashboard" brain
B02 - The old brain I tried deleting
B02-m - I assume this one is related to the deletion of the brain
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