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Sync fails on TheBrain 8 ?
Thanks Brigitte for your feedback. Your team makes a good work for the TheBrain 9, it's the last missing feature for me to migrate to V9.
Xavier
Sync fails on TheBrain 8 ?
Service is up today.

I'm able to sync today with TheBrain 8 licence Pro and I can connect to the server Webbrain 8. I'm very impatient to migrate all my brains to V9 when we can update notes on Webbrain 9!
Sync fails on TheBrain 8 ?
Sync fails on TheBrain 8 and I can't connect to the server webbrain 8 via a web browser??
When will syncing start working?
Hello,

How do you access V9 Brains with the new web client?

My result, it's every time I try it a blank page:
WebBrainV9.PNG 

I can't upgrade my brain V8 to V9 without online access!

Quote: Patience et longueur de temps font plus que force ni que rage
Brain 9 Beta Cloud Questions (#300)
Hello Patrick,
Thanks for your response.
Just notice that Brain Cloud it's 50% of my use!
So, do you have a TB9 Cloud estimate release date?
Regards
unable to sync (#3616 and #3762)
Hello Matt and Harlan,

Good news ! Sync with 9.0.170 was successful today ! No error in log file !

I would like to thank you and your team for your efforts and make "TheBrain" better everyday !

And "Cerise sur le gâteau" (I think, in english 'cherry on the cake'), the sync is very fast !

Regards,
Xavier
unable to sync (#3616 and #3762)
Hello,

Same error for me with TheBrain 9.0.167.0. Error : "caught while syncing: Ionic.Zip.ZipException: Cannot read that as a ZipFile ---> System.Collections.Generic.KeyNotFoundException: La clé donnée était absente du dictionnaire."

I send the last log to support.

Some news ?

« Patience et longueur de temps font plus que force ni que rage  » - La Fontaine
    
« Patience and the fullness of time do more than force or fury  » - The moral of one of the fables of La Fontaine.

Regards,
Xavier
unable to sync (#3616 and #3762)
Hello,

Same error for me with TheBrain 9.0.162.0, but only with one of my two Brains migrate in V9. Error : "syncing: Ionic.Zip.ZipException: Cannot read that as a ZipFile ---> System.Collections.Generic.KeyNotFoundException"

I notice that the sync task is much longer than V 9_0_155. Start at 2017-03-28 06:32:30, end with errors at 2017-03-28 06:53:04!

I send the last log to support.

Regards,
Xavier
Online release webbrain 9
Hello,

Do you know if it's possible to see the recently modified thoughts report on the online webbrain 9 (http://app.thebrain.com)?

And when the new online release for TheBrain 9 was ready with : secure access, same features that V8?

Regards,
Xavier
Hot keys for applying Tags and Types (#3568)
Hello,

For information, you can find this tutorial in French at this link : http://www.msi.nc/basedeconnaissance/thebrain-9-raccourcis-clavier-gerer-idees-tags/

Regards,

Bonjour,

Pour information, pour les non anglophones, j'ai traduit cette vidéo Youtube sur les raccourcis claviers de TheBrain 9 ici.

Cordialement,
Xavier
Search for Notes and Attachments very, very slow (#3440, #3495, #3517 and #3518)
Nice upgrade for search and very useful !
Thanks,
Xavier
Is syncing alpha's not supported? (#3439)
Matt,

I send you a new log file with 9.0.157. I think it's not only cause by a long file name for me.

Thanks for your help.

Xavier
Sync failed: Error retrieving Remote Sync file. (#3439)
Hello,

With the new release 9.0.153, the logging for the Sync failed: Error retrieving Remote Sync file is :

2017-02-16 07:36:22.5372 | ERROR | TheBrain.Client.ClientSyncManager | [417] SyncId: bacde38d-8b13-4e4a-9926-c30fc4aa617b, BrainId: 8bd12cd5-a48c-fc42-ecd8-0dc8f4f6bc19, Message: GetServerSyncDeltaChunk failed totalBytesTransferred: 4194304 of 158871178. Error: HTTP Response - 500 - InternalServerError
2017-02-16 07:36:22.5372 | ERROR | TheBrain.Client.ClientSyncManager | [286] SyncId: bacde38d-8b13-4e4a-9926-c30fc4aa617b, BrainId: 8bd12cd5-a48c-fc42-ecd8-0dc8f4f6bc19, Message: Exception caught while syncing: #Yru.#QQs: Error retrieving Remote Sync File
   à #Xru.#jsr.#OBA(SyncProgress #Ggj, #rEv #rEv)
   à ##.#1Sy(SyncProgress #Ggj, #rEv #rEv, #jsr )
   à #Xru.#jsr.#gsr(ExtendedBrainInfo #AEv)

Thanks for your help.

Xavier
Manage Endpoints - Sync failed

Hello,

I notice that URL access change for Cloud Brain V9 it's currently http://app.thebrain.com/login (the old URL is : https://preview.webbrain.com/).

 

And I notice my address endpoint is : https://preview.webbrain.com/ (File > Utilities > Manage Endpoints).

 

Do you know if this "Manage Endpoints" will be used to change the server my Brains are synced to and I must change it? It's the solution for this error : http://forums.thebrain.com/post/sync-failed-error-retrieving-remote-sync-file-3439-8397777?pid=1294756425 ?

 

Thanks,

Sync failed: Error retrieving Remote Sync file. (#3439)
Hello Matt,

In my case, I just syncing with the online version! Do you have a solution to resolve my problem with Sync failed?

Thanks,
Xavier
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