• Posts 2,992
  • Member Since
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  • Name Matt Caton
  • Location: Milwaukee, Wisconsin
  • Occupation: Customer Solutions
  • Homepage URL: http://www.thebrain.com
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Upgrading to 9.0.183 version hid all the events [Fixed in 9.0.184]
Gerardo,

We believe this issue may be resolved in 9.0.188.  Please let us know your results.

Thank you,
Matt
Crash attempting to open missing attachment (#3925)
Thanks for the update Russ - still a valid error so we are documenting and researching.  Please post if you have any additional info.

Thanks,
Matt
Upload of imported brain fails (#3605 and #3908)
Zsolt,

I'm very interested in seeing the Android error.  Thank you for sending the report and please feel free to post here if possible as well. Also, thank you for pointing out that directional links are lost in an import.  I'll start some testing on this right away to confirm.

We're not ready for testing on app.thebrain.com quite yet.  I'll make a note of this, but it's still just a bit too early to start putting the web functionality through it's paces.

Thank you,
Matt
No Attachment Search in 9.0.136 (#3257 - #3894)
Alexander,

Testing with your sample Brain and so far, everything seems to be working. We'll continue investigating.  

Search.gif 

Can you also send us a screenshot of your Options > Preferences > System tab?

Thank you,
Matt
Quick Start suggestions
Paul,

Thanks for the suggestion - we'll discuss the advantages of this option further.

Thank you,
Matt
Crash attempting to open missing attachment (#3925)
Russ,

That should be exactly what you see.  I'm not able to replicate yet.  What was the file type?

Thanks,
Matt
No Attachment Search in 9.0.136 (#3257 - #3894)
Alexander,

Thank you for sharing the test Brain.  Can you please try re-creating the Brain Archive, but select the option to "Allow anyone to restore from the exported file"  And then re-post?

Thank you,
Matt
Upload of imported brain fails (#3605 and #3908)
Zsolt,

Thanks for posting and sharing all the details.  Nothing wrong with process you described and you can move forward with this as your new Brain in v9.  

To add some further insight, deleting the old home thought was not necessary, by importing into a new Brain, it then had a new GUID (unique ID #) and was able to sync as a new, unique Brain. Now the question is, what was causing the old version to not completely sync?  I'll document your output.log file for our engineers to review further.

Thank you,
Matt
Strange Screen Artifact - .184 and .185 (#3904)
Alex,

Thanks for posting.  I recently saw this in another video from a macOS machine.  Our engineers are looking into this now.

Thank you,
Matt
9.0.183 hiding Events [Fixed in 9.0.184]
Thanks for letting us know.  We're looking into this now.  Currently, we're confident that the events are actually still there, just hidden from view (not deleted).  We'll keep you posted and get an update out asap.

Thank you,
Matt
Large Number of Tags Use Experience
Gene,

We've certainly tested with several hundred tags in some of our larger v9 Brains.  All is well and everything functions fine.  I'm anxious to hear how several thousand will work for you!?! That's a LOT of tags.  Please import and let us know how it goes.  

With regard to your concern of the display window, you should see the window fill as much of your screen as possible (Top to bottom when opening a Tag list) with a simple scroll bar to access off screen Tags.

Thanks,
Matt
thought names truncated too much? (#3668)
Helen,

To change the Thought's fonts, click on Options > Brain Theme (or right click on the background in the plex to access Brain Theme) and click on the Options tab in the pop up window.  I recently changed the font in a techy Brain I have to Open Sans Condensed and can see a lot more of my long Thought names...

Thanks,
Matt
[BUG] TheBrain 9.0.158 fails to check for Update with proxy (#3697)
Frank,

Still an open issue, but I just direct messaged you a link to directly download the latest build.

Thank you,
Matt
feature suggestion: stubs for the Pin bar (#3871)
Michael,

I was considering the suggestion of Short Name, Long Label as well.  I'll document the STUB request.

Thanks,
Matt
Links lose first character on import (#3870)
The lost 'H' issue has been replicated! Thanks for posting.

Matt
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