• Posts 2,834
  • Member Since
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  • Name Matt Caton
  • Location: Milwaukee, Wisconsin
  • Occupation: Customer Solutions
  • Homepage URL: http://www.thebrain.com
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Clicking Error Messages no longer dismisses (#3684)
Tested and confirmed.  Thank you Zen!

Matt
Highlighting a problem (busy plex)
Matt,

Video received in Support.  Thanks for sharing.  We're reviewing today.

Thanks,
Matt
Download Failed | Updates are being shut out
Mark,

Thanks for posting.  I'm sharing this feedback with the engineering team for further review and we'll get a link to you soon.

Thank you,
Matt
Screen capture misbehaves when multiple screens (#1246 and #3681)
Replicated and documented. Thank you for bringing this to our attention.

Matt
Searching with Attachments and Notes (#3409 and #3658)
New update in today's Beta build 9.0.161.  Click on the Search Box to re-display recent search results.

Thanks,
Matt
Search-History
New update in today's Beta build 9.0.161.  Click on the Search Box to re-display recent search results.

Thanks,
Matt
Clicking the notes icon
Interesting observation.  I like the idea of opening  the Notes tab if an attachment has focus...

Thanks for pointing this out, I'll document the idea.

Matt
I seem to be getting a few System.OutOfMemoryException under Windows (#2989)
Thank you Pat.  I've referenced the recent log files for the documentation on this issue.

Matt
What browser is the built-in browser? What restrictions?
GerSch,

As a temporary fix, you can also past a link (to http://www.todoist for example) into the Thought Note. Clicking on the link from here will open the desired URL in your default browser. This way, you're not wasting any time opening up a web page with bad CSS formatting in the internal Browser.

Thinking ahead, create a Thought Tag called "CSS" and assign it to any thoughts that have this temporary fix.  Then, when we have the solution ready in a new build, your existing shortcut patches will be easy to find and modify.

Just an idea on a temporary solution that I thought I'd share.

Thanks,
Matt
The Brain 9, a first look. (#3486 and #3669)
Martin, 

Just to confirm, did you create the extra space between paragraphs with a Shift+Enter or Shift+Return?  I suspect so and I have replicated and documented this new method for seeing the 'jumping cursor' - Thanks for reporting!

Matt
[Bug Report] Two Chinese related bug
Faithtime,

Trying to replicate the alignment issue you have pointed out.  Are you using Simplified or Traditional Chinese? I tested with Simplified and everything seems to line up fine. Please excuse my text, I'm just typing gibberish since I'm not familiar with the Chinese alphabet...

alignment.png 

Thank you,
Matt
Unreadable notes in PB8
Russell,

I'm also happy to join you in a web meeting for further review. We can take a look inside the database on the call and see if anything can be salvaged from the Continuous Database Backup. Please let me know if/when you may be available.

Also, just thinking out loud here, I'm seeing that one screenshot says San Sarif and another says Russfont. Any possibility that some fonts were edited/removed that could have instigated this issue?

Thanks,
Matt
Window management - the brain 9 behaves differently than all other apps (#3320)
Thanks for the additional info.  I'll update #3320.

Matt
Notes and Attachment Areas (#3407, #3409, #3418, #3494 and #3509)

Barry,

I'll set up a Windows 7 test box to review these features.  If we can replicate them in house - this will accelerate a fix.

Thank you,
Matt 

Timeline and Events (#3481, #3611, #3618, #3636)
Galactic,

Development hasn't started on the idea yet, so anything is possible.  I'd love to see a mock up of how you envision the multi timeline plex as well!

Matt
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