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  • Name Ubaldo Passamonti
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Brain 9 -no way to connect to server
Hi everybody and please forgive my English :-)


25 NOV 2017

Bought Brain 9 Combo Licence
- no way to connect to server and to see licence change on "About" window of the brain.
- after many attempts I got repeated crashes (crash log sent to support - ticket # 59475
- after two hours I could connect to the server and see licence change and upload my sample brain (quick start brain - 32 thoughts - no notes - no attachments)
- I posted to the support (hi Sean) that everything was OK


30 NOV

- after updating the brain to last alpha I lost connection to the server and in no way I could reconnect
- downgraded to last stable version  but same problem (I get a "could not connect to the server" message and when I try to upload the usual quick start brain I get :" an error occurred while syncing - HTTP response - 405 - Method not allowed (please see screenshot attached)
- send output log to support


I have tried to sync with or without WIFI connection
Deleting and reinstalling different versions of the Brain.

Now I am on macOS 10.13.1 - TheBrain 9.0.234.0 but no joy :-(

Can anybody please help me?

Output log and error messages attached

Cheers

Ubaldo
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