• Posts 7
  • Member Since
  • Last Active
Email
  • Name David Snelling
  • Birthday September 14,1937 (80 years)
  • Location: Canada
All Posts Topics Started
Thebrain 8 files on a network drive
Hi Harlan, Sorry for the confusion, but since last message I have found my missing version 8 files. The whole directory I had then in was moved to another location.  it may have been me because I have essential tremor and an unintended double-click can often move a directory.
Sorry for the confusion.
DaveS
Thebrain 8 files on a network drive
Hi Harlan, I was experiencing some confusion so I may have done something else that caused my brain 8 files to be deleted and my backup files to be moved to the new, brain 9, directory. if it was me I have no idea what I did.

Am I right in concluding that with version 9 desktop that I will have to confine my individual brains to a single computer and that there is no way of sharing between computers other than storing it on cloud, which I don't have the desire or the network speed to do.
DaveS
Thebrain 8 files on a network drive
Beware that if you have Thebrain 8 files on a network drive and then try version 9 of the software, letting it use the default storage location for the version 9 files, that your original version 8 files with no longer be available. In my case, even backup files, which were in a subdirectory of the brain directory on the original network drive, were moved to the new location. Unfortunately, I had not made a brain zip for 5 months so have lost a lot of information.
what a pain!
DaveS
Problems with TheBrain website and TheBrain version 8/9
thanks Matt, I wish I'd been aware earlier of the problems of using TheBrain 9. When I tried version 9 I let it install the files on the computer main drive and not on my network drive. That part seemed to go okay, but after trying version 9 I decided it wasn't for me, deleted version 9 from my laptop and went back to version 8.

Now I find that by trying version 9 it actually deleted my version 8 files from the network drive. it even moved my backup folder to the location it preferred on my main laptop drive. Unfortunately, I had not made a brain zip since July of this year so I have lost a whole lot of inputs over the last five months.

The company should really warn people that, if they do have version 8 brains stored on a network drive, they should not open them with Thebrain 9 because it will be eliminate the version 8 files.

I wish I had never had anything to do with version 9. I just want a desktop version TheBrain software that I used to now for over a decade.  During that time it has been my practice to share brain files between my laptop and my workstation using a USB drive attached is the workstation and I gather that is no longer possible with version 9.  Surely there must be other brain users who face the same dilemma as I do.  I do not have a fast enough Internet connection to use cloud storage even if I wanted to.
Dave Snelling
Problems with TheBrain website and TheBrain version 8/9

After using the brain for many years I have suddenly run into a series of problems some of which, I admit, may be of my own making.

My first problem came when I signed on to Thebrain website - what that took me to was a link for stored brain 8 brains. I apparently had no access to anything involving version 9. I still have no access to anything brain9, but I have found a way to access the discussion forums with a different password and account. Why does the one sign on that I have used for years not give me access to the discussion forums or information involving thebrain 9?

I did download and install version 9, but was disappointed to find that I could not store version 9 brains on a network drive or USB key. I have always used a remote drive on my desktop when I am accessing brain files from my laptop, but that appears to be a thing of the past in version 9.

Now it’s not clear to me how to get rid of version 9. I am not sure whether the uninstall button in Windows 7 is going to uninstall version 8 version 9.

Why is thebrain 8 being abandoned especially when version 9 is still in beta form? Is there any thought given for users who just want the desktop version and are totally uninterested in cloud services or storing their brains offsite?

Any help or advice anyone can give me would be greatly appreciated.

DaveS

All I want to do is Renew
korm wrote:
TheBrain company's redesigned website makes is very difficult to (a) figure out what the status of my TheBrain Combo account is, and (b) renew the subscription.

Why cannot we just have a link that says "My Account", we can log in, see the remaining period on the subscription, and renew.

I.e., I want to give the company money -- my subscription expires in 5 days -- but the company doesn't make it easy because there's nowhere on the website to do that.
korm wrote:
Exactly so.

A well designed user profile should (a) explain when my subscription will be renewed, (b) tell me how much the renewal will cost, (c) give me an on-line option to stop the subscription.   I don't want to have to call a sub-contracted call center, and especially do not want to talk to a machine or a person who is paid to convince me not to cancel.   These elements are merely polite and generate good will.   In my case, the renewal was announced a week or so ago in an email -- a fait accompli, with no advance warning or option to cancel or decline.   
korm wrote:
TheBrain company's redesigned website makes is very difficult to (a) figure out what the status of my TheBrain Combo account is, and (b) renew the subscription.

Why cannot we just have a link that says "My Account", we can log in, see the remaining period on the subscription, and renew.

I.e., I want to give the company money -- my subscription expires in 5 days -- but the company doesn't make it easy because there's nowhere on the website to do that.
korm wrote:
TheBrain company's redesigned website makes is very difficult to (a) figure out what the status of my TheBrain Combo account is, and (b) renew the subscription.

Why cannot we just have a link that says "My Account", we can log in, see the remaining period on the subscription, and renew.

I.e., I want to give the company money -- my subscription expires in 5 days -- but the company doesn't make it easy because there's nowhere on the website to do that.
If I switch to Brain9 now, what significant features will I be missing?
metta wrote:
Forgot to mention that speed and performance in TB9 are more subject to the speed of your hard drive than in TB8 -- which may be an important consideration for anyone who does not have a fast hard drive.
a
Also, for those who have not yet seen your other forum questions, there are reports of issues with Outlook integration. (I don't know any of the details on this, though, since I'm not an Outlook user.)

metta Is that why we can no longer have brains stored on network drives or USB keys in version 9?
Dave S
count post selected

Add a Website Forum to your website.