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Pondering using TheBrain as client communication management system.
Hi all,

As an entrepreneur who has for years been frustrated by the linearity of most productivity systems out there, I'm wondering if I can use TheBrain to develop a better way of tracking client communication i.e. emails, social media messages, text messages etc.

I would really love a system where I can reference all communication instances and types with any specific client instead of having to jump from service to service i.e. in my case, Contactually to Aweber to Gmail etc. 

As a new user, I'm aware my lack of experience using TB is probably blocking me from seeing a simple solution but here my current newbie block:
  • I'm using link types to distinguish between "emails sent" and "emails received" however I'm worried that in linking directly to the client Thought I may end up with too many email Thoughts linked to each client Thought, be it child or jump. 

It is not imperative that I do design this system because just playing around with trying to design it will inevitably teach me a lot more about how I want to use TheBrain, which is at the end of the day, my current major objective. 

But yes, curious to know if anyone else uses TheBrain to track emails?

Thanks.
macOS Sierra: Turning off iCloud Drive for Desktop & Documents Folders renders TheBrain 9 unusable.
Thanks @zenrain. I wasn't sure whether or not to email support because I had resolved it on my own and I had already put in two other tickets for Google Calendar sync and another bug (when creating Thoughts under Types, selected Tags don't save to Thought), so didn't want to "flood" support, so to speak. 😅

I will probably leave iCloud Drive on just to simplify. My current Brain is so chock full of data that I don't want to risk anything unnecessary! I do sync regularly and will make a habit of making manual backups with Brain Archives too just in case.
macOS Sierra: Turning off iCloud Drive for Desktop & Documents Folders renders TheBrain 9 unusable.
Hi all,

Just sharing a recent observation/discovery. I'm using TheBrain 9.0.240.0 (service only) on macOS Sierra 10.12.6 and discovered a possible bug, or at least potential source of panic, by accident. 

  • I turned off iCloud Drive for my Desktop and Documents folders.
  • Went back to TB and wanted to sync latest changes. The sync couldn't start (the sync wheel would show up and disappear in less than a second) and shortly afterwards, TB crashed.
  • Since TB had been crashing kinda regularly for me, I didn't think much of it and simply restarted but was stunned to see this:
Screen Shot 2018-01-28 at 10.10.58.png
  • I realised that TB files are stored in my Documents folder and realised that my turning off iCloud for my Documents folder may have caused something to break.
  • So turned iCloud Drive back on for Desktop and Documents and restarted TB and was relieved to see everything back to normal—Brains showed up and synced normally.
  • Switching iCloud Drive back on resulted in a duplicate folder being created but I could delete it with no problems:
Screen Shot 2018-01-28 at 10.12.06.png  

I suppose it's harmless to have to leave iCloud Drive on but this may be a potential problem for macOS users who want to turn off iCloud Drive for whatever reason? I'm not even sure if TB 9 will work if iCloud Drive was already turned off before installation.

I'm just glad I didn't lose weeks of hard work and lots of important data due to casually switching some setting on or off in my MacBook that I didn't know would impact my TB 9 installation! 

Still in all, an amazing app. New user but already TheBrain feels indispensable for a person like myself who is more interested in the context and relationships between nodes of data, rather than just the points of data in themselves.
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