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Version 4.0.7.4 Indexing Problems
Sorry -- in the last message, that should be:

Those terms appearing only once (or in some cases, twice) in the Word document, invariably return "No Results Found".


Version 4.0.7.4 Indexing Problems
Harlan,

I've e-mailed the file to Support.

Could the problem be one of "Relevance"? It appears that, for a search result to be positive, a term has to appear at least three times in the linked file. Those terms appearing only twice (or in some cases, twice) in the Word document, invariably return "No Results Found".

Regards,
Geoffrey

Version 4.0.7.4 Indexing Problems
Dear Harlan,

Many thanks for your reply. Please find below an attached image showing a valid search result, and then a second search on one of the clearly visible words in the first result, but which then returns "No Results Found".

Regards,
Geoffrey



Click image for larger version - Name: pb1.jpg, Views: 188, Size: 97.46 KB
Version 4.0.7.4 Indexing Problems
I am still experiencing indexing problems with the latest build. I've created a linked attachment to a Word document (a book catalogue), but am finding the search results very selective. When I do eventually find a term which is highlighted in the "Search Box", I can invariably select another (unhighlighted) term from the same entry and search on that only to be informed that there are "No Results Found".

Regards, Geoffrey

Version 4.0.7.2 Default Notes Font
The default font for Notes now appears set to Times New Roman 14pt. I have tried to alter this in the Notes.css file, but to no avail. Although the "font-family" is set Verdana 10pt in this file, the default remains Times in the Notes section.

On a different topic, I appear to be getting only partial indexing of Word documents attached to thoughts. I have tried to re-index with every new release, but always with the same result: parts of the .doc files are indexed; others are not.

Regards,
Geoffrey

PersonalBrain 4 Beta User Discount
Dear Shelley,

I purchased the Pro version in May but will have to do a hard drive re-format in the next day or two and re-install. I have the Pro serial number, but is it possible to copy the PBactivation file?

Regards,
Geoffrey

Problem with PB4 co-exisitng with other programs
I've experienced occasional problems in other programs (for example, Excel and Photoshop) when running PB4 (Windows XP SP2) which could only be cured by closing PB4. Another surfaced today, using the latest build (4.0.4.9). I started up PB4 and then Idealist (a now defunct database). Without accessing PB4, I tried to copy some text from Idealist only to receive the error message (for the first time ever in Idealist), "Clipboard is being used by Other Application". Again, closing PB4 solved this problem. I experienced similar problems with an earlier build and Excel. Do I need to turn off "monitor clipboard" in PB4? Thanks
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