Spacenexus

The open attachments delay appears to have returned in 7028.

 

The Brain freezes for minutes at a time whilst it works out how to open an attachment.

 

Jim

 

 

@200229:
TB8022 32bit
Java 32bit Version 8 Update 141

Testing 11.0.60.0

Firefox, Office 2013 Pro Plus 32bit
64bit Win10Pro
64bit Primary Laptop, 8GB RAM, Intel Core i7
64bit Secondary Laptop, 64GB RAM, Intel Xeon E3
Brain user since 1997
Quote
pthompson
Jim,

Thank you for posting. I have tested this on our end and have been unable to reproduce the same results. Does this occur with every Brain and every attachment? Any additional information you can share will help us to troubleshoot this issue. Thank you.

Regards,
Quote
Spacenexus

Patrick

 

It could also be related to my free partition space dropping to below 3GB again though it shouldn't have an effect since that is in addition to any virtual memory allocation. However, the behaviour reappeared exactly following 7028 install which does suggest a related issue. It does not appear to be happening with other brains.

 

Seems like a mixed bag of behaviours there! I'll send an output to support in case anything stands out.

 

Jim

 

@200229:
TB8022 32bit
Java 32bit Version 8 Update 141

Testing 11.0.60.0

Firefox, Office 2013 Pro Plus 32bit
64bit Win10Pro
64bit Primary Laptop, 8GB RAM, Intel Core i7
64bit Secondary Laptop, 64GB RAM, Intel Xeon E3
Brain user since 1997
Quote
pthompson
Jim,

Thank you for the reply. We are taking a look at your output.log file you sent to us via support and will keep you updated there with anything we find.

Regards,
Quote
Spacenexus

On installing 7029, the latchups on file opening briefly abated then returned.

 

Jim

 

@200229:
TB8022 32bit
Java 32bit Version 8 Update 141

Testing 11.0.60.0

Firefox, Office 2013 Pro Plus 32bit
64bit Win10Pro
64bit Primary Laptop, 8GB RAM, Intel Core i7
64bit Secondary Laptop, 64GB RAM, Intel Xeon E3
Brain user since 1997
Quote

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