pshanks
PB6041

Downloaded a BrainZip from WebBrain today and then and unzipped using PB6041.
I tried this twice!

I get zero thoughts, see screen capture. This Brain has over 29000.

I have attached the output.log

Click image for larger version - Name: Zero_thoughts.png, Views: 216, Size: 99.64 KB
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Moe
Pat, I just reproduced the problem and have notified our engineers. We should have a fix shortly.

Thanks,
Moe

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pshanks
PB6043

I'm still having this problem.

Not sure if it's a PB or WebBrain issue.

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Moe
Pat, This is a webbrain problem. Our engineers are still working on a solution to this problem . A future update to webBarin will contain the fix.

Thanks,
Moe
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pshanks
Hi Moe,

You may want to move this thread to the WebBrain Issue area.

The one concern that I have is tomorrow our Premium trial of WebBrain will expire!

And one of the benefits of purchasing the WebBrain is being able to backup your Brain online. I have no issue for paying for something
that will add some benefits to us.

But I do have any issue for paying for something this doesn't current work!

And from this thread, currently a BrainZip downloaded from WebBrain is currently not working for me.

I wait your response. Thanks

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mdrexler

I'm still not able to get a complete brainzip to download.  Is this fix still in the works?  I've already subscribed to the service, but this seems a crucial component.

Michael J Drexler
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Harlan
Yes, we have a fix that we are currently testing. Hopefully we will be able to get it live within the next few days.
Regards,
-Harlan
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pshanks
This is still an outstanding issue for me, any update on this problem.
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mcaton
Sorry Pat, we're still looking into this issue. Stay tuned.

Matt
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quarterdane
For the record, I have the same problem with my Webbrain.  This is an issue, since it's a paid service that isn't working.  How is your fix coming along?
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Moe
Thanks everyone, we are still working on this. Once this issue has been resolved we will notify everyone on this thread.

Thanks,
Moe

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NorthFarm
Hi Moe.

Please add me to your list.


Regards Hans Henrik Nørregaard
----------------------
TB 11.0.95.0 (Pro Combo) Windows 10 Pro 64-bit Java 1.8.0_211
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Moe
Hans, I have added your name . I will notify all once this issue has been resolved.

Thank You all for your patience,
Moe

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pshanks
This has been resolved for me after changes to WebBrain on 2010-Nov-18

Thanks.

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