roblumba
I entered the correct username and password. Even reset it and confirmed it the right one by logging into the web brain. But I get this below error. Could this be due to my workplace firewall / port blocking? I didn't have this issue in Brain 8.

brain9_http_error.JPG 
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pthompson
roblumba,

You do not have an active Cloud Services subscription. Only users with a currently active Cloud Services subscription will have access to TheBrain 9 Preview.
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mcaton
Rob,

Thank you for posting.  I've replicated this error on our end with another account and will document the issue for further review from our developers.

Thank you,
Matt
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roblumba
I activated my subscription and the errors is gone. Thanks!
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mcaton
Fantastic!  Thanks for the update Rob.

Thanks,
Matt
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