wutsol7

I'm using Brain v.7.0.4.5  J-1.6.0_01.  for Windows, and when I have used it in the past I was very satisfied. I installed this same version on my desktop PC, on a 8GB Sandisk flash drive, and I also installed the latest Mac version on a MacBook. The Mac version is working fine and I've saved a good bit of information on a Brain within the MacBook's hard drive. I ran into problems when I tried to transfer my brain file from MacBook to my PC tower. 

The problems are: 1) When I try to open my previously saved Brain (from the MacBook) the program says the brain file cannot be accessed because it is already open, yet I don't see it anywhere... 2) After I gave up and decided to simply recreate the previous brain in a new file, I see the loading/opening new brain screen, and nothing happens. The screen just continues to show the "opening new brain" animation.

Now I can only get PB to fully activate on the MacBook... 

Any help with this issue will greatly appreciated. 

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pthompson
wutsol7,

Please try updating to the latest version of Java. You can find the latest version by visiting http://www.java.com/download. If you are still having trouble after this, you can open a support ticket at support.thebrain.com.
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wutsol7

Tech support here is wonderful!! I just got off the phone with a helpful customer service rep, and he told me the same thing. I've updated java, and voila! The beauty of a functioning brain has returned to my life haha. Thanks so much!

Sincerely,
a happier camper

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