mikesingleton
Hi, I can preview pdf, Excel, PowerPoint, images etc. but not Word - is the Word previewer in the works or should it be working now?
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pthompson
If you are using Windows, this is a known issue. Word preview is not currently working.
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mikesingleton
Yup, I'm using Windows 10. Thanks for the response.
Mike
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mcaton
Mike,

Word Preview is actually working now.  Which version of TheBrain are you running?  Do you see the PREVIEW button on a Word attachment.  There are still a few known "issues" - but the button is there and the preview should come up.

Thanks,
Matt
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mikesingleton
Hi Matt, I'm using 9.0.126 with Windows 10 and Office 2016. Yes I have the preview button but it just returns an error "unable to initiate preview" with word. The previewer works fine with PowerPoint 2016 and Excel 2016
Mike
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mcaton
Mike,

Can you please replicate the "unable to initiate preview" behavior one more time, and then immediately copy the Output.log file for us to review? 

Thank you,
Matt
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mikesingleton
Hi Matt, When using "Open Log Directory" it appears that the last update to the Output Log File was on Oct 6th which seems strange to me as I am using The Brain 9 every day (now up to 9.0.128. on Oct 28). The Error Report directory continues to show new error reports, (four new since Oct 2). I have attached the log directory and last five error reports. The Brain seems to be working fine in all other respects except the Word Previewer.

Mike
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