pshanks Show full post »
Searcher
Pat - did this ever get resolved?  No posts here in 3 weeks...Whatever happened?

Ed

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pshanks
Not yet, still waiting for this issues to be resolved.
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pshanks
Moe or Matt,

Can we get a status update of this problem.

It's been over 60 days. It was first report in Dec 08/09



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Moe
Pat,

Thanks for posting. This is still being looked into by our developers.

Thanks,
Moe

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Steeph
All of a sudden my index has vanished as well this week.
I noticed because the backup brainzip (including index) was several megabytes smaller suddenly.

Rebuilding the Search Index doesn't work anymore, not even when running as Administrator. I find this very strange as my index always has been fine and complete. What has been changed?

Running:
Win7-64bit
PB 5.5.2.2 Pro
JVM 1.6.0-18

I can mail the complete output.log to the support team if they request so.

The Output.log file is full of errors like this:
2010-03-27 02:17:43,331 [Thread-1524] ERROR com.thebrain.searchengine.index.Index  - Cannot rename C:\Doc\Brains\Steeph_brain\index\PersonalContent\segments.new to C:\Doc\Brains\Steeph_brain\index\PersonalContent\segments

java.io.IOException: Cannot rename C:\Doc\Brains\Steeph_brain\index\PersonalContent\segments.new to C:\Doc\Brains\Steeph_brain\index\PersonalContent\segments
at org.apache.lucene.store.FSDirectory.renameFile(FSDirectory.java:294)
at org.apache.lucene.index.SegmentInfos.write(SegmentInfos.java:95)
at org.apache.lucene.index.IndexWriter$4.doBody(IndexWriter.java:726)
at org.apache.lucene.store.Lock$With.run(Lock.java:99)
at org.apache.lucene.index.IndexWriter.a(IndexWriter.java:724)
at org.apache.lucene.index.IndexWriter.a(IndexWriter.java:686)
at org.apache.lucene.index.IndexWriter.do(IndexWriter.java:656)
at org.apache.lucene.index.IndexWriter.close(IndexWriter.java:402)
at com.thebrain.searchengine.index.Index.a(Index.java:359)
at com.thebrain.searchengine.index.Index.a(Index.java:327)
at com.thebrain.searchengine.index.e.a(IndexManager.java:327)
at com.thebrain.searchengine.index.e.a(IndexManager.java:300)
at com.thebrain.searchengine.SearchEngine.a(SearchEngine.java:252)
at com.thebrain.personal.f.h.l.a(IndexWriter.java:639)
at com.thebrain.personal.f.h.g.a(UrlIndexer.java:63)
at com.thebrain.personal.f.h.n$2.run(UrlIndexBuilder.java:426)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.FileNotFoundException: C:\Doc\Brains\Steeph_brain\index\PersonalContent\segments (Access is denied)
at java.io.FileOutputStream.open(Native Method)
at java.io.FileOutputStream.<init>(Unknown Source)
at java.io.FileOutputStream.<init>(Unknown Source)
at org.apache.lucene.store.FSDirectory.renameFile(FSDirectory.java:278)
... 16 more


PB user since 1998

Mind over matter?
I don't mind and it doesn't matter.
TB 8.0.2.1 Pro on Win10.1 Pro 64bit JVM 1.8.0-112
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Moe
Steeph, Thanks for posting. We would be interested in seeing a complete copy of your output.log file. Please forward a complete copy of your output.log file to support@thebrain.com.

Thanks,
Moe


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Steeph
Update, the same problem exists in PB6 beta.
PB user since 1998

Mind over matter?
I don't mind and it doesn't matter.
TB 8.0.2.1 Pro on Win10.1 Pro 64bit JVM 1.8.0-112
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Moe
Steeph, In order for our engineers to look into the problem we need a copy of your output.log file.

Thanks,
Moe

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pshanks
Moe,

PB6016

Did a Rebuild Search Index last night. If I go back to it this morning I'm still seeing the warning message below.

I've attached the output log as this still seems to be an issue in PB6.x


Click image for larger version - Name: PB6016_Search_Index.jpg, Views: 112, Size: 37.91 KB
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Steeph
Moe wrote:
Steeph, In order for our engineers to look into the problem we need a copy of your output.log file.


Here it is Moe.
Zipped with 7-zip 9.13 to save (a lot of) space.

Thanks
PB user since 1998

Mind over matter?
I don't mind and it doesn't matter.
TB 8.0.2.1 Pro on Win10.1 Pro 64bit JVM 1.8.0-112
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Moe
@pshanks, @Steeph,

Thanks for posting. Your log files are being looked over by our developers. I will let you know if any further info is needed to debug this problem.

Thanks,
Moe

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pshanks
PB6024

Still an outstanding issue.

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Moe
Our developers are still looking into this problem.

Thanks,
Moe


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