rengel
This morning, when starting the brain, I'm getting the following StartupError: Click image for larger version - Name: StartupError.png, Views: 76, Size: 38.98 KB
Reinhard, TB 11.0.98.0, WIN 10

Quality is the result of attention paid to details.
Quote
pthompson
Reinhard,

Issues like this can be resolved more quickly and efficiently if you email us directly at support@thebrain.com or visit support.thebrain.com


  • Please make sure you are not running any older versions of Java.
  • Uninstall all versions of PersonalBrain and TheBrain.
  • If you have any security software that is not part of the Windows operating system by default, temporarily disable it and...
  • re-download and install the latest version of Java and restart your machine then...
  • making sure any security software is still disabled, re-download and install the latest version of TheBrain.

Re-downloading the installers is important because, if you had any security software running when previously attempting installations, it's possible they were damaged. Some security software is a lot more strict than others and can potential cause issues during installation. If you are still having trouble after this, please email us at support@thebrain.com or visit support.thebrain.com and provide us with as much information as possible or contact us directly at +310-751-5000.
Quote

Newsletter Signup  Newsletter        Visit TheBrain Blog   Blog       Follow us on Twitter   Twitter       Like Us on Facebook   Facebook         Watch Us on Youtube  YouTube       

TheBrain Mind Map & Mindmapping Software     Download TheBrain Mind Mapping Software