Crescent
Moving PersonalBrain to new laptop and wanted to download the BrainZip of my main Brain. Followed the instructions onite and got the following error -

Firefox can't find the file at http://webbrain.com/downloadBrainZip?wicket:interface=:5:mainBorderownloadButton::ILinkListener::

Tried with a couple of different computers and multiple browsers on each - no joy

Any ideas?

Cheers

Crescent

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mcaton
I've tested today and the download page http://www.thebrain.com/products/desktop seems to be working well.  Is this the location where you're trying to download TheBrain 7?

I wonder if a firewall is blocking the file.  You can also click on the link for the Zip Archive (same page, just below the download button).  Sometimes a firewall or anti-virus doesn't like the auto-installing in the main download.

Thanks,
Matt
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Crescent
Unfortunately not I did not even know that 7 beta was available - going to have to play with that now

I use Webbrain to sync my brains between home and work. Work machine has died and new laptop replaces it. Installed PersonalBrain 6 and then tried to download the Brainzip of my main brain from webbrain.com (for the first sync) - I then got the aforementioned error (and still am ).

This does not seem to be the way it should work and I was wondering if anyone else was having difficulty downloading BrainZips or if there was something fundamentally wrong with my approach?

Cheers

Crescent

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Crescent
Still unable to download my main BrainZip - getting variations of the error listed earlier - however I have a much, much smaller webbrain here too and I was able to download the BrainZip of that. No good for setting up my main brain, but hopefully useful to whoever is tasked with sorting this out.

Crescent

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mcaton
Cameron,

Thank you for the update.  We're taking a closer look now at the .brainzip problem you have encountered.  We'll be in touch as soon as we're able to resolve this error.

Thank you,
Matt
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Crescent
Thank you kindly I look forward to hearing from you.

Cheers

Crescent

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