cxp4
Hi,
just updated 9.1.26 to 9.1.31 and lost my brain (not my mind yet).
The folder is still there, but no way to use it within thebrain software.
C:\Users\admin\AppData\Local\TheBrain\MetaDB\Brain.db seems to be fresh
C:\Users\admin\Documents\Brains\U02\B03\Brain.db seems to be what I would like to recover.
I have no subscription to web services.
How do I recover my precious work?
Thanks,
Christophe
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nick
Hi there,

Can you please write us in at support@thebrain.com so we can assist you better? This way we can exchange log files and screenshots to help get to the root of the issue. Please let us know, we will be standing by! 

Thanks
-Nick
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cxp4
All is good, once logged in, I could retrieve my brain even though I don’t have backup service.
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nick
Glad to hear the issue is resolved!
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