My client is having an issue with his WebBrain – when we try to load the page we get the following error (also see attachment):

security<br />

The brain was originally uploaded in 2011 and was last updated 3/12/12.

Click image for larger version - Name: WebBrainError.jpg, Views: 77, Size: 46.87 KB
Hello Amy, 

I think this issue was resolved through support.  In case anyone else experiences this, it is caused by forgetting the home thought on the desktop client and then syncing with the cloud services.  You can remedy this by opening the Brain on the desktop version and remembering it through the forgotten thoughts window and/or setting it thought as the home thought via right click.  After reestablishing a home thought, re-sync your Brain.  


Newsletter Signup  Newsletter        Visit TheBrain Blog   Blog       Follow us on Twitter   Twitter       Like Us on Facebook   Facebook         Watch Us on Youtube  YouTube       

TheBrain Mind Map & Mindmapping Software     Download TheBrain Mind Mapping Software